Provider Connect Australia

Update once. Share everywhere. Reduce practice admin.

Provider Connect Australia (PCA) is a secure national digital health service that helps allied health professionals keep their practice and practitioner details accurate across multiple healthcare systems — without having to update each one separately.

Instead of repeating the same admin tasks over and over, PCA lets you update details once and securely share them with connected services such as My Health Record and electronic prescribing.

Get started with PCA
 

Why PCA matters for allied health

Allied health professionals often juggle multiple systems, limited admin support and changing practice arrangements. PCA is designed to make that easier.

Key benefits:

  • Less admin – update details once, not across multiple platforms

  • Fewer errors – consistent information everywhere it’s used

  • Secure and trusted – national infrastructure built for healthcare

  • Future-ready – supports broader digital health participation

Whether you’re a sole trader or part of a larger practice, PCA helps keep your digital foundations tidy and reliable.

Who should use PCA?

PCA is particularly useful if you are:

  • A private allied health practitioner or practice

  • Using (or planning to use) My Health Record

  • Using electronic prescribing

  • Responsible for managing or updating practice details

  • Registering or maintaining HPI-O or HPI-I information

  • Opening a new location or changing contact details

You don’t need advanced IT skills or a new clinical information system to use Provider Connect Australia.

How PCA works

  1. You update your practice or practitioner details in Provider Connect Australia

  2. PCA securely shares those details with connected digital health services

  3. Your information stays consistent and up to date across the system

No duplicate data entry. No chasing changes across multiple platforms.

Learn more about Provider Connect Australia

  • Provider Connect Australia is a free, secure online service developed by the Australian Digital Health Agency to reduce administrative burden for healthcare providers.

    It acts as a single source of truth for key practice and practitioner details, helping ensure information used across the digital health system is accurate, consistent and up to date.

  • Provider Connect Australia often sits between getting your identifiers in place and actively using digital health tools.

    PCA is a good next step if you:

    • Already have (or are applying for) an HPI-O

    • Want smoother participation in My Health Record

    • Are preparing for electronic prescribing

    • Want fewer admin headaches as digital health expands

  • To use Provider Connect Australia, you’ll need:

    • A PRODA account

    • An HPI-O for your practice

    • Authority to manage practice details

  • Accurate, up-to-date provider information underpins:

    • Safer information sharing

    • Better continuity of care

    • Stronger collaboration across the health system

    By reducing admin load, PCA helps allied health professionals spend less time on paperwork and more time supporting patients.

Want to reduce your admin burden and make sure consumers know how to find you?

Follow the registration process and make sure your details are accurately published to relevant participating business partners on the same day.

Selecting the National Health Services Directory (NHSD) as a business partner will ensure that consumers can find you via their Service Finder.

Become a PCA Business partner

If your organisation relies on up-to-date information from allied health professionals and the organisations they work for to conduct business, you will benefit from being a PCA business partner.

By becoming a PCA business partner you will receive updates as information changes within PCA.

Explore the benefits of becoming a PCA business partner and email: pca@digitalhealth.gov.au to arrange a meeting to become a PCA Business Partner.

Find out more about PCA